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Unless you specify an alternative delivery option the goods will be dispatched by DHL Standard.
We shall endeavour to dispatch the goods to you as soon as possible after you place your order (subject to the order having been accepted by us as will be confirmed to you by email), normally within 2 working days or less if the goods are in stock, and in any event within 30 days beginning on the day after you place your order. If we are unable to dispatch the goods within that time we will email to let you know and give you an estimated delivery date and you will have the right to cancel your order and receive a full refund as set out in that email.
As soon as the goods are delivered to you, you are responsible for them.
If you have any questions about our products and gift boxes then I would be delighted to assist you. If you have any particular requests; such as special profit messaging, personalisation of products and exclusive one off items then send in your request or do call me on our Personal Shopper Concierge number.
Brenners Park-Hotel & Spa offers many ways to relax; from strolling in the beautiful grounds, enjoying a spa treatment in Villa Stephanie or savouring the exceptional gastronomic delights of the Wintergarten restaurant. The surrounding town of Baden-Baden is also steeped in culture with the famous Frieder Burda museum of modern art and the world renowned Opera house.
All these cultural influences are woven into our curation of wonderful handmade and hard to find pieces both in the physical Eden Being boutique on the ground floor of Brenners Park-Hotel & Spa and online.